Website Terms & Conditions

Last Updated: September 7, 2026

Welcome to NYRQELIA™.

These Website Terms & Conditions govern your access to and use of our online store, website features, products, content, checkout services, and related functionality.

Throughout these Terms, “NYRQELIA™,” “we,” “our,” and “us” refer to Destination XLGroup, Inc.

By browsing our website, creating an account, placing an order, or otherwise using our online services, you agree to comply with these Terms together with any policies referenced on our website, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please discontinue use of the website and Services.

1. Eligibility to Use Our Store

You may use our website only if you are legally permitted to enter into binding transactions under the laws applicable to you.

By accessing NYRQELIA™, you confirm that:

  • You have reached the legal age of majority in your jurisdiction, or

  • You have the necessary permission to use the Services

  • Any information submitted to us is accurate and current

  • Your use of the website complies with applicable laws

If minors use a device or account under your supervision, you are responsible for their permitted access and activity.

2. Customer Accounts

Some website functions may allow or require you to create an account.

You are responsible for:

  • Keeping login credentials confidential

  • Providing accurate account information

  • Updating information when it changes

  • Preventing unauthorized use of your account

You should notify us if you believe your account has been accessed without permission.

Customer accounts may not be sold, transferred, rented, or intentionally shared for unauthorized commercial purposes.

We may restrict or disable an account when reasonably necessary to protect our customers, website, or business.

3. Product Information

We make reasonable efforts to present our products clearly and accurately.

However, product appearance may vary slightly from what you see on your screen because of factors such as:

  • Monitor or mobile display settings

  • Lighting conditions

  • Manufacturing variations

  • Packaging updates

  • Differences in color rendering

Descriptions, specifications, measurements, packaging, availability, and other product information may be updated periodically.

We reserve the right to modify or discontinue products where permitted by law.

4. Availability & Purchase Limits

Products are offered subject to availability.

We may establish reasonable limits on:

  • The number of units purchased

  • Purchases made by one customer

  • Orders associated with the same account

  • Orders connected with the same billing or shipping information

We may also refuse or cancel orders that appear to involve unauthorized resale, fraud, abuse, pricing manipulation, or other improper activity.

5. Placing an Order

Submitting an order through NYRQELIA™ represents an offer to purchase the selected products.

Receiving an automated order confirmation does not necessarily mean that an order has been finally accepted.

An order may remain subject to:

  • Payment authorization

  • Inventory confirmation

  • Fraud screening

  • Shipping eligibility

  • Order-detail verification

We reserve the right to accept, reject, or cancel an order where reasonably necessary.

If a paid order is canceled by us, any eligible amount already collected will be refunded according to the original payment method and applicable processing procedures.

6. Order Information

Customers are responsible for reviewing order information before submitting a purchase.

Please verify:

  • Product selection

  • Quantity

  • Shipping address

  • Billing details

  • Contact information

  • Selected shipping option

Because fulfillment may begin quickly, we cannot guarantee that changes or cancellations can be completed after an order has entered processing.

For assistance, contact:

service@nyrqela.com

7. Personal-Use Purchases

Unless we expressly agree otherwise in writing, products sold through NYRQELIA™ are intended for lawful personal or household use.

Purchasing products for unauthorized commercial resale, deceptive redistribution, or fraudulent activity may result in:

  • Order cancellation

  • Purchase limits

  • Account restrictions

  • Refusal of future transactions

8. Prices, Promotions & Charges

Product prices may change from time to time.

The amount applicable to your purchase is generally the price displayed during checkout when your order is submitted.

Unless expressly stated otherwise, displayed prices may exclude:

  • Shipping charges

  • Sales or similar taxes

  • Customs duties

  • Import fees

  • Brokerage charges

  • Other destination-specific costs

Promotional offers, coupon codes, limited-time discounts, and sale prices may be subject to additional eligibility rules or expiration periods.

Offers may not always be combined unless explicitly stated.

9. Payment Authorization

You agree to provide complete and valid payment and billing information.

Payment processing may be performed by authorized third-party payment providers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

NYRQELIA™ does not directly retain complete credit or debit card numbers used through authorized third-party payment systems.

Payment approval may be subject to additional verification by your financial institution or payment provider.

10. Shipping & Estimated Delivery

Shipping timelines displayed on our website are estimates unless expressly stated otherwise.

Actual delivery may be affected by:

  • Carrier delays

  • Weather

  • Customs clearance

  • Seasonal shipping volume

  • Incorrect delivery details

  • Local disruptions

  • Events outside our reasonable control

More information about fulfillment, delivery estimates, tracking, and international shipments can be found in our Shipping Policy.

Nothing in these Terms is intended to remove statutory delivery protections that may apply to consumers under applicable law.

11. Returns & Refunds

Eligible returns and refunds are handled according to our current Returns, Exchanges & Refunds Policy.

Return eligibility may depend on factors such as:

  • Product condition

  • Time since delivery

  • Product category

  • Proof of purchase

  • Applicable consumer-protection laws

Customers should obtain return instructions from our support team before sending merchandise back.

12. Ownership of Website Content

Unless otherwise indicated, the materials available through NYRQELIA™ are owned by, licensed to, or lawfully used by Destination XLGroup, Inc.

Protected materials may include:

  • NYRQELIA™ branding

  • Logos and graphics

  • Website copy

  • Product photography

  • Illustrations

  • Videos

  • Design elements

  • Page layouts

  • Icons

  • Product descriptions

  • Software-related website components

Such material may be protected by copyright, trademark, and other intellectual property laws.

13. Permitted Use

You may access website content for ordinary personal and non-commercial shopping purposes.

Without prior written authorization, you may not:

  • Reproduce substantial website content

  • Republish product images for commercial use

  • Modify or distribute protected materials

  • Create unauthorized derivative works

  • Copy branding in a misleading manner

  • Scrape website data for improper purposes

  • Present NYRQELIA™ content as your own

No ownership rights are transferred simply because content is accessible through our website.

14. Acceptable Website Use

You agree not to misuse our Services.

Prohibited activities include, but are not limited to:

  • Using the website for unlawful purposes

  • Violating applicable laws or regulations

  • Attempting unauthorized access

  • Circumventing security measures

  • Introducing malware or malicious code

  • Interfering with website performance

  • Engaging in phishing or fraudulent activity

  • Harvesting personal information without permission

  • Sending spam through website functionality

  • Infringing intellectual property rights

  • Using automated systems in a way that disrupts our Services

Violations may result in restricted or terminated access.

15. Third-Party Services

Certain features of our store may depend on services operated by third parties.

Examples may include:

  • Payment processing

  • Delivery tracking

  • Analytics

  • Social media integrations

  • Advertising services

  • External website links

Third-party services are governed by their own terms and privacy practices.

We do not control independent third-party websites and are not responsible for their content, policies, availability, or security practices.

You should review applicable third-party terms before using those services.

16. Customer Reviews, Suggestions & Submissions

You may occasionally provide comments, ideas, reviews, suggestions, or other feedback.

By voluntarily submitting such material, you confirm that:

  • You have the right to provide it

  • It does not unlawfully infringe another person's rights

  • It is not fraudulent or misleading

  • It does not contain unlawful or malicious material

Where permitted by law, we may use voluntarily submitted feedback for business, product, website, or customer-experience improvement purposes.

Any handling of personal information included in a submission remains subject to our Privacy Policy.

17. Accuracy of Website Information

We work to keep information current, but occasional errors may occur.

These may involve:

  • Product descriptions

  • Promotional information

  • Availability

  • Prices

  • Shipping details

  • Specifications

  • Images

  • Typographical errors

Where legally permitted, we may correct inaccurate information, update website content, or cancel affected orders.

If an order is canceled after payment because of a material pricing or listing error, the applicable payment will be refunded.

18. Service Availability

We may occasionally modify, suspend, maintain, or update parts of our website.

We do not guarantee that every website feature will be:

  • Continuously available

  • Completely free from interruption

  • Compatible with every device

  • Error-free at all times

Temporary interruptions may occur because of maintenance, technical issues, third-party services, or circumstances outside our reasonable control.

19. Suspension or Termination

We may restrict or terminate access to our website when reasonably necessary, including in cases involving:

  • Suspected fraud

  • Security threats

  • Abuse of Services

  • Repeated policy violations

  • Unlawful behavior

Termination does not eliminate rights or obligations that arose before access ended.

Sections that by their nature should continue after termination will remain effective where applicable.

20. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and Services are provided on an “as available” and “as is” basis.

We do not make warranties beyond those expressly provided or legally required.

Nothing in these Terms excludes warranties, guarantees, remedies, or consumer rights that cannot legally be excluded or limited.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Destination XLGroup, Inc., NYRQELIA™, and their applicable service providers, officers, employees, or affiliates will not be responsible for indirect, incidental, special, punitive, or consequential losses arising solely from use of the website or Services where such liability may lawfully be limited.

Any limitation contained in these Terms is subject to mandatory consumer-protection laws.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded.

22. Responsibility for Misuse

To the extent permitted by applicable law, you may be responsible for losses, claims, or expenses resulting directly from your unlawful use of our Services or material violation of these Terms.

This section does not impose obligations on consumers beyond those legally enforceable under applicable law.

23. Consumer Rights

These Terms are intended to operate alongside applicable consumer-protection legislation.

Depending on your location, you may have mandatory rights relating to:

  • Product conformity

  • Delivery

  • Cancellation

  • Refunds

  • Defective merchandise

  • Privacy

  • Dispute resolution

Nothing in these Terms is intended to waive or restrict rights that cannot legally be waived.

24. Governing Rules

These Terms will be interpreted under laws applicable to Destination XLGroup, Inc. and the relevant transaction, subject to any mandatory consumer laws that apply based on the customer's jurisdiction.

Where applicable law gives consumers the right to bring claims in their local courts or through another legally required dispute-resolution process, these Terms do not remove that right.

25. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

The affected provision will be interpreted or limited only as much as necessary to make it legally enforceable where possible.

26. Entire Agreement

These Terms, together with other policies referenced on our website, represent the applicable agreement governing your use of NYRQELIA™ Services.

A failure by us to enforce a provision immediately does not necessarily waive our right to enforce it later.

27. Changes to These Terms

We may revise these Website Terms & Conditions periodically to reflect:

  • Store updates

  • New services

  • Operational changes

  • Legal requirements

  • Policy revisions

The current version will be posted on this page together with an updated revision date.

Continued use of our website after revised Terms become effective constitutes acceptance to the extent permitted by applicable law.

28. Contact Information

Questions about these Terms may be directed to:

NYRQELIA™
Operated by Destination XLGroup, Inc.

Email:
service@nyrqela.com

We recommend including your order number when your inquiry relates to a specific purchase.