Last Revised: September 7, 2026
At NYRQELIA™, operated by Destination XLGroup, Inc., we respect the privacy of our customers and website visitors.
This notice describes the types of personal information we may collect when you browse our website, place an order, communicate with us, or otherwise use our online services. It also explains why we use that information, when it may be shared, and the choices available to you.
By accessing or using our website, you acknowledge the practices described in this Privacy & Data Protection Notice.
1. Personal Information We May Receive
The information we collect depends on how you interact with NYRQELIA™.
Information You Submit Directly
You may provide personal information when you:
-
Purchase products through our website
-
Register or manage a customer account
-
Subscribe to promotional emails or store updates
-
Contact our customer support team
-
Submit forms, reviews, or other website requests
This information may include:
-
Full name
-
Email address
-
Telephone number
-
Shipping address
-
Billing address
-
Order and purchase information
-
Account-related details
-
Communications sent to customer support
Payment information is generally processed by authorized third-party payment providers. We do not require our customers to send complete card information directly to customer service.
Information Collected Through Website Use
Certain technical information may be collected automatically when you visit our website, including:
-
Internet Protocol (IP) address
-
Browser type
-
Device information
-
Operating system
-
Referring pages
-
Pages and products viewed
-
Website interaction data
-
Approximate session information
-
Cookie and similar technology identifiers
This information helps us understand how visitors use our website and allows us to maintain and improve its functionality.
2. Why We Use Personal Data
Information collected through NYRQELIA™ may be used for legitimate business and operational purposes, including the following.
Order Management
We may use your information to:
-
Confirm and process purchases
-
Verify order information
-
Arrange fulfillment and delivery
-
Provide shipping or tracking updates
-
Handle returns, refunds, or customer service requests
Customer Support
Your contact and order information may be used to respond to questions, investigate issues, and provide assistance related to your purchase.
Store Improvement
Website activity may help us understand which pages, products, and features are most useful to visitors so we can improve navigation, performance, and the overall shopping experience.
Marketing Communications
When permitted and where you have provided the necessary consent, we may send:
-
Store announcements
-
Promotional offers
-
Product updates
-
Special discounts
-
Other marketing communications
You may unsubscribe from promotional emails at any time.
Security & Fraud Prevention
Information may also be used to detect, investigate, and prevent suspicious transactions, fraudulent activity, abuse, or unauthorized access.
3. How We Protect Your Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or misuse.
Security measures may include:
Encrypted Connections
Sensitive information transmitted through our website may be protected using SSL/TLS or similar secure connection technologies.
Restricted Access
Access to personal information is limited to authorized personnel and service providers who need it for legitimate operational purposes.
Secure Payment Processing
Card payments are handled through authorized payment-processing providers. NYRQELIA™ does not directly retain full credit or debit card numbers after payment processing.
No internet-based system can guarantee absolute security, but we take reasonable steps to protect information under our control.
4. When Information May Be Shared
NYRQELIA™ does not sell personal information simply for monetary payment.
Certain personal information may, however, be disclosed to trusted third parties when necessary to operate our store and provide services.
These parties may include:
-
Payment processors
-
Shipping and fulfillment providers
-
Website hosting services
-
Analytics providers
-
Fraud-prevention services
-
Customer support systems
-
Email and communication providers
-
Advertising and marketing partners
Service providers receive only the information reasonably necessary to perform their respective functions and are expected to handle such information appropriately.
We may also disclose information when required to comply with applicable law, regulation, legal process, or a valid governmental request.
5. Advertising & Analytics Partners
We may use third-party advertising or analytics services to better understand website activity and measure the effectiveness of our advertising.
Depending on your preferences and applicable law, technologies such as cookies, pixels, and similar identifiers may be used by providers such as:
-
Meta, including Facebook and Instagram
-
Google
These companies process information according to their own privacy policies and account settings.
You may be able to manage personalized advertising through the privacy or advertising controls provided by those platforms.
6. Cookies & Similar Technologies
Cookies are small data files that help websites remember information about visits and interactions.
NYRQELIA™ may use several categories of cookies.
Essential Cookies
These support important store functions such as:
-
Shopping cart activity
-
Checkout
-
Account access
-
Security
-
Session management
Analytics & Performance Cookies
These help us understand visitor behavior and evaluate website performance.
Advertising Cookies
Where permitted, these may help us and our advertising partners measure campaigns or display advertising that is more relevant to your interests.
You can usually control cookies through your browser settings or available website privacy controls.
Blocking certain cookies may affect the operation of some website features.
7. External Websites
Our website may include links to websites, applications, or services operated by third parties.
Once you leave NYRQELIA™, the privacy practices of those third parties are governed by their own policies.
Destination XLGroup, Inc. is not responsible for the content, privacy procedures, or security practices of independent third-party websites.
We encourage you to review their privacy notices before providing personal information.
8. Privacy Choices & Requests
Subject to applicable law, you may have the ability to request that we:
-
Confirm whether we hold certain personal information about you
-
Correct inaccurate information
-
Update your contact information
-
Delete eligible personal information
-
Stop certain marketing communications
-
Address questions about how your information is used
To submit a privacy-related request, contact:
We may need to verify your identity before completing certain requests.
9. California Privacy Disclosures
California residents may have additional privacy rights depending on the nature of the information collected and applicable California privacy laws.
Our Privacy Notice is made available through our website so visitors can review our information practices.
California users may contact us regarding requests to access, correct, or otherwise manage eligible personal information.
Do Not Track Signals
Some browsers offer a “Do Not Track” or similar preference.
Because there is not one universally adopted standard for interpreting all browser-based tracking signals, our website's response may depend on the technology, browser setting, consent tools, and applicable legal requirements involved.
Users may also manage cookies and advertising preferences through their browser or relevant third-party privacy settings.
10. Children's Information
Our store and services are intended for general adult consumers and are not designed for children under the age of 13.
We do not knowingly seek to collect personal information directly from children under 13.
If we become aware that personal information from a child has been collected inappropriately, we will take reasonable steps to review and delete it when required.
A parent or legal guardian who believes that a child has provided personal information may contact us at:
11. Security Incidents
Although we take reasonable measures to protect customer information, no digital platform is completely immune from security risks.
If a security incident involving personal information occurs, Destination XLGroup, Inc. will evaluate the incident and provide any required notifications in accordance with applicable laws and regulatory requirements.
12. Email Preferences
We may use your email address for transactional messages such as:
-
Order confirmations
-
Shipping updates
-
Customer service responses
-
Important account or store notices
Marketing communications are handled separately where required.
If you receive promotional emails from NYRQELIA™, you can unsubscribe using the opt-out link included in those messages.
Please note that opting out of marketing emails does not prevent us from sending essential transaction-related communications about an active order.
13. Data Retention
Personal information may be retained for as long as reasonably necessary to:
-
Complete transactions
-
Provide customer service
-
Maintain appropriate business records
-
Resolve disputes
-
Detect fraud
-
Comply with tax, accounting, legal, or regulatory obligations
When information is no longer reasonably required, we may delete, anonymize, or otherwise handle it in accordance with applicable requirements.
14. Changes to This Privacy Notice
We may revise this Privacy & Data Protection Notice periodically to reflect changes in our:
-
Business practices
-
Website functionality
-
Service providers
-
Legal obligations
-
Privacy and security procedures
When changes are made, the revised version will be posted on this page and the Last Revised date will be updated accordingly.
We encourage visitors to review this page from time to time.
15. Questions About Your Privacy
If you have questions about this notice, personal information associated with your account or order, or a privacy-related request, please contact us.
NYRQELIA™
Operated by Destination XLGroup, Inc.
Privacy & Customer Support:
service@nyrqela.com
We will review privacy inquiries and respond in accordance with applicable requirements.